Disk Management:

• Open Disk Management:

  • Press Windows + X and choose “Disk Management” from the context menu.
  • Or, type “Disk Management” in the Windows search bar and select the “Create and format hard disk partitions” option.

• View Disks and Partitions:

  • In Disk Management, you’ll see a list of all the connected drives, both internal and external. The graphical representation of the drives and their partitions is displayed in the lower section.

• Initialize a New Disk:

  • If you’re using a new, unformatted disk, you may need to initialize it. Right-click on the disk in the lower section and choose “Initialize Disk.” Follow the on-screen prompts to select the partition style (MBR or GPT).

Partitioning:

• Create a New Partition:

  • To create a new partition on an unallocated space, right-click on it and select “New Simple Volume.” Follow the wizard to set the partition size, drive letter, and file system (usually NTFS).

• Format the Partition: [In case of new disks only]

  • After creating a new partition or using an existing one, you need to format it. Right-click on the partition and select “Format.” Choose the file system (typically NTFS), set a volume label, and perform a quick format (or full format if required).

• Change / Assign Drive Letters:

  • You can change the drive letter of a partition by right-clicking on it and selecting “Change Drive Letter and Paths.” Follow the prompts to assign a new drive letter.

Here are the instructions for troubleshooting a PiBOX India NVMe SSD enclosure:

1. Disconnect the PiBOX India enclosure from the USB-C end of the cable.
2. Remove the NVMe SSD from the PiBOX India enclosure and set it aside for now.
3. Connect one of the two provided USB cables to the computer. If using the USB-A to USB-C cable, ensure the USB-A end is fully seated in the computer’s USB-A port.
4. Open the Device Manager by right-clicking on the Start Menu and selecting “Device Manager” from the pop-up menu.
5. Expand the section labeled “Disk drives” and keep an eye on this section during the following steps.
6. Connect the empty PiBOX India enclosure to the USB-C cable end connected to the computer. Watch for the PiBOX India enclosure to be detected in the Device Manager’s “Disk drives” section, typically listed as “RTL9210.” 6a. Also, check to ensure that the blue power LED on the PiBOX India enclosure is illuminated after connecting it to the computer.
7. Assuming the PiBOX India enclosure is detected, disconnect it from the computer, and let it sit for 15-30 seconds.
8. Install the NVMe SSD into the PiBOX India enclosure.
9. Reconnect the PiBOX India enclosure to the computer and check for the SSD entry to show up in the Device Manager’s “Disk drives” section.

Please let me know if the SSD is detected in the Device Manager, and we can proceed from there with your PiBOX India enclosure.

M.2 is the physical form factor. SATA and PCIe refer to the storage interface, the primary difference is performance and protocol. The M.2 spec was designed to accommodate both a SATA and PCIe interface for SSDs. M.2 SATA SSDs will use the same controller currently on typical 2.5 in SATA SSDs. M.2 PCIe SSDs will use a controller specifically designed to support the PCIe protocol.

The heat generation varies depending on your USB connection:

• With USB 3.2 Gen 2 (10Gbps) USB-C cable: More heat during high-speed transfers
• With USB 3.0 (5Gbps) USB-C cable or when connected to a USB 3.0 SuperSpeed port: Less heat during transfers

This difference in heat is completely normal. When your enclosure operates at 10Gbps, it requires more power to process data at twice the speed, naturally generating more heat. Think of it like an engine – it runs hotter at higher speeds.

Your enclosure may feel warmer during large file transfers at 10Gbps, but this is an expected behavior by design. Quality enclosures include features like aluminum cases or heatsinks to manage this heat effectively.

Critical: Use Thunderbolt 3.0 Port for maximum speed of 10 Gbps. If the USB Port is SS capable only then we will only get USB 3.1 speed of 5 Gbps. 

Below are different capabilities of a Thunerbolt 4.0 Port. See your laptop to understand if your laptop supports Thunderbolt 3.0 or 4.0

Critical: Use Thunderbolt 3.0 Port for maximum speed. If the USB Port is SS capable only then we will only get USB 3.1 speed of 5 Gbps. 

Speedtest with C – C Cable with a Thunderbolt 3.0 Port:

Speedtest with C – A Cable with a SuperSpeed USB 3.0 Port: 

Speedtest with USB 2.0 Port: 

[Most android phones has USB 2.0 unless they are flagship series. (Check willcwork page to know more)

Speeds are approx 20 to 30 Mbps if connected to a usb 2.0 port

Below are the steps that can be performed to improve speeds of your disk: 

   First step: Check if your disk is TLC based or value driven QLC DRAMless disk. There wil be a big difference in performance between TLC / QLC based disks when used externally. [Search online also]

• Disable Write Cache: Go to “Device Manager → Disk Drives → Right-click on the NVMe drive → Properties → Policies → Uncheck ‘Enable write caching on the device'” 
  • For DRAMless NVMe disks, disabling write cache can significantly improve write performance by reducing the need for the drive to manage its own caching and reduce wear on the NAND flash memory.
  • Note: This step is not needed for TLC (Triple-Level Cell) based NVMe disks, as they typically have sufficient built-in caching capabilities.

• Use the Backside Motherboard Port: On desktop PCs, use the NVMe slot or port on the backside of the motherboard. These ports often have dedicated lanes and are less likely to experience bottlenecks compared to front-side ports shared with other components.

• If Thermal Throttling Occurs:
  • Use a Cooling Fan or Heatsink: Proper cooling can prevent thermal throttling, which reduces performance to prevent overheating.
  • Utilize a USB-C 5Gbps Cable: If thermal throttling persists, use a USB-C cable with a maximum transfer rate of 5Gbps. This can help regulate the speed and prevent the enclosure from overheating.

• Enable TRIM Support: Enabling TRIM support can improve write speeds by allowing the NVMe drive to manage and reclaim unused blocks more efficiently. [See the other line item for the detailed steps]

• Optimize System Settings: Adjust system settings, such as disabling power-saving modes, enabling AHCI or NVMe drivers, and allocating sufficient resources to the storage controller, to maximize NVMe performance.

Yes. It will work as PCIE 4.0 is backward compatible with PCIE 3.0

Yes!  The PiBOX USBC-NVME enclosure does support Trim with compatible operating systems and files systems.

For Windows, Trim support was initially added with Windows 7 for SATA SSDs, however support for USB Trim was not added until Windows 8 with the UAS (USB Attached SCSI) Protocol.  Trim is supported on Microsoft’s ReFS and NTFS file systems.

For macOS, Trim support was initially added with macOS 10.6.8, however Trim support was limited to Apple branded SSDs.  As of macOS 10.10.4 the trimforce terminal command was added to support Trim on 3rd party SSDs.  Some users have reported success with Trim on our USBC-NVME enclosure while others have reported the command failed to execute correctly.  Apple’s HFS+ and APFS file systems both support Trim.

For Linux, Trim support was added with kernel 2.6.28 and is compatible with a variety of file systems, default Trim behavior is dependent on the specific Linux distribution and version.

Apple macOS enables Trim for internal Apple SSDs only.  Advanced users can also enable Trim for USB connected SSDs with Apple APFS formatted partitions.  Apple macOS runs Trim when the file system is detected by the operating system, this is either on device connection or system restart, Apple does not provide a manual Trim tool like with Windows or Linux.

2021-08-13 07:16:07.556498-0700 0x2b2d Default 0x0 0 0 kernel: (apfs) spaceman_trim_free_blocks:3371: disk3 scan took 0.000614 s, trims took 0.000000 s

/dev/disk3 (synthesized):
   #:                       TYPE NAME                    SIZE       IDENTIFIER
   0:      APFS Container Scheme -                      +160.0 GB   disk3
                                 Physical Store disk2s2
   1:                APFS Volume ⁨Intel160⁩                774.1 KB   disk3s1

WINDOWS:

1. Right-click on the start menu and select Disk management from the pop-up menu
2. If this is a new, blank drive, the system will prompt to initialize the drive by writing a partition table to the drive with the Initialize Disk dialog
    
   • Uninitialized drives are listed under the Select disks: section, check all that apply
   • For drives over 2TB GPT is required to access the full storage capability of the drive, we also recommend GPT for SSDs and drives used with other Windows 10 systems, MBR can be used for drives that need to be used with legacy Operating Systems, for example Windows XP
   • Select OK to continue
3. The drive currently has no partitions, right-click on the Unallocated space and select New Simple Volume… from the drop-down menu to start the New Simple Volume Wizard

• At the introductory screen, select Next to continue
• At the Specify Volume Size screen, select Next to continue with the default value
• At the Assign Drive Letter or Path screen, select Next  to use the default values, this will assign the next available drive letter to the new partition
• At the Format Partition screen, select the File system from the drop down menu, NTFS is the default and works well with Windows computers, exFAT is also compatible with macOS and Linux*.  A Volume label can also be entered on this screen, this is the name of the drive.  We recommend leaving the other options at the default values, Quick Format should be checked
• Select Finish to start the formatting, it should complete within a few seconds to a minute depending on the drive

MACOS:

New hard drives and SSDs, including NVMe SSDs, need to be partitioned and formatted before the first use.  macOS will normally prompt you when a blank drive is connected with the option to Initialize the drive.

Start by installing the hard drive or SSD (referred to as “drive”) into the Plugable hard drive dock or drive enclosure and connect it to the computer using the provided cables and power supply if applicable.  macOS will normally prompt you when a blank drive is connected with the option to Initialize the drive.

1. Either select the Initialize button on the prompt, or select Go > Utilities > Disk Utility, either option will open the Disk Utility
2. Select the external drive in the left column, then the Erase button to start the formatting process, please be sure this is the correct drive before formatting
3. The Erase Drive dialog drop down lets us name the drive and select the file system format from a list, the defaults are recommended
4. Select the Erase button to format the drive, this will take between a couple of seconds to minutes depending on the drive
5. The newly formatted drive can be used as a Time Machine backup, or used as a standard storage drive

There are 3 key formats for M.2 SSD drives. B, M and B+M.

​An M.2 SSD with the B-key edge connector may support SATA and/or PCIe protocol depending on your device, but can only support up to x2 performance on the PCIe bus.

An M.2 SSD with the M-key edge connector may support SATA and/or PCIe protocol depending on your device, and can support up to x4 performance on the PCIe bus. This is provided that the host system also supports x4.

An M.2 SSD with the B+M-key edge connector may support SATA and/or PCIe protocol depending on your device, but can only support up to x2 performance on the PCIe bus.​​

MAC OS:

 Yes!  Our USBC-NVME enclosure does support SMART data.

Access to SMART data is software dependent, we have tested our enclosures with smartmontools, a free, cross platform SMART reading and monitoring utility.  The command line utility smartctl is the primary method for accessing the SMART data.

JMicron Units:

For our original JMicron enclosures the SMART data can be read using the “-d sntjmicron” argument at the command line, for example:

smartctl -a -d sntjmicron /dev/sdb

Realtek Chipset units:

Our USBC-NVME enclosures with Realtek RTL9210 chipset use a similar “-d sntrealtek” argument, however this will be automatically detected in future version of smartmontools.

smartctl -a -d sntrealtek /dev/sdb

Windows:

Modern hard drives and solid state drives include support for Self-Monitoring, Analysis, and Reporting Technology or SMART.  SMART data can show signs of drive failure or wear before data loss occurs and can be used to monitor the health of the drive including the temperature sensors in the drive itself.

From the Crystal Disk Info Graphical Utility

Crystal Disk Info can be downloaded from here, this is a 3rd party utility for viewing a drive’s SMART data in windows. This can be run without installation by downloading and extracting the ZIP file, or installed like many other applications.

After extracting the zip file, right-click on “DiskInfo64.exe” and select “Run as Administrator” to start the application with Administrative permissions required to read the SMART data from the drive.

From the Command Line with smartctl

The smartctl command is provided in the smartmontools suite. This can be downloaded and installed for Windows or Linux. 

Installation and Running

1. After downloading the smartmontools-7.2-1.win32-setup.exe, right-click on the file and select “Run as Administrator” to start the installation.  Follow the on screen steps to install smartmontools.
2. Open a terminal, right-click on the start menu and select “Windows PowerShell (Admin)” from the pop-up menu
3. Type in `smartctl –scan` to list the available drives
4. To output all of the drive’s SMART data, type in `smartctl –all /dev/sdn` where /dev/sdn is the first column from the scan output for the drive to be read
5. Optionally, output this to a file the desktop using the following: `smartctl –all /dev/sdn > $env:USERPROFILEDesktopsmartdata.txt

If you receive an error “Open failed, Error=5” most likely the Windows PowerShell was not run as Administrator.

A: No, our enclosures are not compatible with SSDs that have integrated heatsinks as you cannot close the lid.

• Integrated heatsinks increase the SSD’s height, preventing the enclosure from closing properly.
• This applies to all our enclosure models.
• You can still connect these SSDs to the PCB for data transfers if needed.

Key point: Our enclosures are designed for standard SSDs without integrated heatsinks.

Need more details? Just ask support via whatsapp

usb-storage.quirks=0bda:9210:

See below link for additional help:

Please find the procedure below: here

Also see.. How to disable UASP  to troubleshoot issues: here

FAQs

Q: What is a PiBOX India NVMe M.2 Enclosure?

A: A PiBOX India NVMe M.2 Enclosure is an external housing that allows you to connect a PiBOX India M.2 NVMe SSD to your computer or other devices via a USB connection. It effectively turns your PiBOX India M.2 NVMe SSD into a portable and external storage solution.

Q: Are PiBOX India NVMe M.2 Enclosures compatible with all M.2 SSDs?

A: Most PiBOX India NVMe M.2 Enclosures are compatible with standard M.2 NVMe SSDs. However, it’s essential to check the specific size and key type (e.g., M-key, B-key, or B+M-key) of your SSD to ensure compatibility with the PiBOX India enclosure.

Q: Will an M.2 SATA SSD work if installed it in a NVME Enclosure or vice versa ?

The Dual protocol Enclosures will support both NVME and NGFF models.  [Refer Compatibility check]

Note: The NGFF B – Key will only work on the NGFF Single protocol enclosures because of the physical design limitation as there is no grove on the B key NGFF. 

Why are M.2 NVME faster than M.2 SATA ?

Q: What kind of speed can I expect with a PiBOX India NVMe M.2 Enclosure?

A: The speed of your PiBOX India NVMe M.2 Enclosure depends on the USB interface it uses. If it’s a PiBOX India USB 3.1 Gen 2 or Thunderbolt 3 enclosure, you can expect near-native PiBOX India NVMe SSD speeds, which can be extremely fast. If it uses USB 3.0, the speeds may be somewhat lower but still significantly faster than traditional hard drives.

Thunderbolt Port: The speeds expected are about 900 – 1000 MB/S (or about 8 – 9 Gbps) if connected to a thunderbolt port. 

Super Speed -SS Port USB C: If connected to a superspeed port – We will get approx 450 MB/S or 4-5 Gbps. (This is USB speed limitation)

Q: How do I install a PiBOX India M.2 SSD into the enclosure?

A: Installing a PiBOX India M.2 SSD into the PiBOX India enclosure typically involves opening the enclosure, aligning the PiBOX India SSD with the connector, and securing it in place. Specific installation instructions can vary between PiBOX India enclosure models, so refer to the PiBOX India enclosure’s manual for detailed guidance.

Q: Can I use a PiBOX India NVMe M.2 Enclosure with my gaming console or tablet?

A: It depends on the compatibility of your gaming console or tablet with external storage devices. Some gaming consoles, like the PlayStation 5 and Xbox Series X, may support PiBOX India NVMe M.2 Enclosures for expanding storage. Check your device’s specifications and manufacturer guidelines for compatibility.

Q: Do I need any additional drivers or software to use a PiBOX India NVMe M.2 Enclosure?

A: In most cases, PiBOX India NVMe M.2 Enclosures are plug-and-play and don’t require additional drivers. Your computer or device should automatically detect and install the necessary drivers. However, it’s a good practice to check for firmware updates for the PiBOX India enclosure to ensure optimal performance.

Q: Can I boot my computer from an OS installed on a PiBOX India NVMe M.2 SSD inside an enclosure?

A: It’s possible to boot your computer from an OS installed on a PiBOX India NVMe M.2 SSD within a PiBOX India enclosure, but this capability depends on your computer’s BIOS/UEFI and operating system. Make sure your system supports booting from external drives and configure the BIOS/UEFI settings accordingly.

Please refer the specific documentation that comes with your PiBOX India NVMe M.2 Enclosure for model-specific information and instructions.